What is your return policy?
For online purchases, Nimesto will accept merchandise in its original condition, accompanied by the original invoice, for a refund of the purchase price.
Merchandise must be returned within 14 days of the date of delivery to Nimesto.com.
Merchandise must be returned in unworn, unused, unaltered or undamaged condition.
Nimesto reserves the right to refuse return of any merchandise that does not meet the above return requirements in Nimesto’s sole discretion.
Merchandise returned to Nimesto.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the original form of payment that was used to place the order. Please note the original shipping charges incurred at the time of purchase are non-refundable.
Nimesto is not responsible for any shipping expenses incurred by you when returning any merchandise.
Nimesto reserves the right to refuse any return or refund if the requirements are not met. In case of dispute, Nimesto will have the right to make the final decision with no exceptions.
How do I return an item?
To get a return process started please contact us within 14 days of receiving the order.
How long does it take for a refund to be issued?
Merchandise returned to Nimesto.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. The refunds will be returned back to the original form of payment that was used to place the order.
Are delivery charges refundable?
Original shipping charges incurred at the time of purchase are non-refundable.
Shipping charges incurred at the time of returning an item are not the responsibility of Nimesto.com.
Can I exchange an item?
In order to exchange an item, return the original item for a refund within 14 days. A new order can then be placed on Nimesto.com for the exchange item.
Can I return a gift?
Gift items purchased on Nimesto.com may be returned. However, refunds may only be issued to the same credit card or Paypal account used for original payment.