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1. What is Nimesto Jewelry?
Nimesto Jewelry is a curated jewellery brand offering thoughtfully designed pieces inspired by nature and everyday elegance. Our collections focus on timeless style, quality craftsmanship, and long-lasting wear rather than fast-changing trends.
2. What materials are used in your jewellery?
Our jewellery is crafted using carefully selected materials, including S925 sterling silver, 18ct gold vermeil on sterling silver, natural freshwater pearls, and natural gemstones. Each material is chosen for durability, comfort, and beauty.
3. Are your pearls and gemstones natural?
Yes. We use natural freshwater pearls and carefully selected natural gemstones. Variations in color, shape, or texture are natural characteristics and make each piece unique.
4. What is gold vermeil?
Gold vermeil is a thick layer of gold plated over sterling silver. It offers the look and feel of solid gold while remaining suitable for everyday wear and more accessible than solid gold jewellery.
5. Is your jewellery suitable for everyday wear?
Yes. Our pieces are designed for daily wear, using materials selected for comfort, durability, and long-term use.
6. Is Nimesto Jewelry suitable for sensitive skin?
Yes. Our jewellery is made with sterling silver and gold vermeil, materials that are generally well tolerated by sensitive skin. We also avoid unnecessary harsh coatings.
7. How should I care for my jewellery?
To keep your jewellery looking its best, avoid contact with water, perfume, and harsh chemicals. Remove jewellery before showering or swimming, store it in a dry place, and clean gently with a soft cloth.
8. How long does it take to process and ship my order?
Orders are processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information. Estimated delivery times are shown at checkout.
9. Do your products come with a warranty?
Yes. All Nimesto Jewelry pieces come with a 1-year warranty covering manufacturing defects under normal wear conditions.
10. How can I contact customer support?
You can reach us at [email protected]
or by phone at (270) 314-8142. We aim to respond as quickly as possible during our customer support hours.
